How to improve my resume?

Question

Alright i'm looking to improve my resume and I'm hoping you experts out there can help me. I've removed all personal information.

OBJECTIVE
Information Technology position with over two years of experience will add value to operations and customer service. Will bring a strong work ethic, great flexibility, and tremendous energy to the position while proving to be a valuable asset to the company.

CERTIFICATIONS
CompTIA A+, August 2009
CIW Associate, August 2009

EDUCATION
Walsh College, Troy, MI 06/2010- Present
• Bachelors of Business Information Systems with specialization in Information Assurance.

"Community College Name", "City", MI 06/2004-12/2009
• Dean’s List (Fall-06-Present)
• Associates of Applied Science in Information Technology Professional
• Associates of Applied Science in Network Administration
• Associates of Applied Science in Network Security
• Associates of Applied Science in Website Development and Design
• Associates of Applied Science in General Business Administration
• Associates in General Studies
PROFESSIONAL EXPERIENCE
Computer Support Technician 09/2007-Present
"Community College Name", "City Name", Michigan
• Provides technical support for specialized hardware systems such as Systemax, IBM, Dell, and HP nodes.
• Provides technical support for software such as Microsoft Office 2003/2007, Datatel, Adobe, Command/Norton Antivirus.
• Provides extensive customer support with both face-to-face and telephone consultation.
• Demonstrates the ability to analyze, evaluate, and resolve hardware and software conflicts quickly.
• Responsibilities include the repair, upgrade, troubleshoot, and maintenance of computers, networks and peripheral equipment.

Customer Service Representative 08/2004-08/2009
"Community College Name", "City Name", Michigan
Follett Higher Learning Corporation
• Established friendly yet professional atmosphere that promotes attentive customer service and respect for co-workers.
• Assisted in the training of new customer service representatives and associates.
• Worked with new customers in the development of new accounts and the implementation of new systems.

Customer Service Representative 01/2007-5/2007
CompUSA, "City", Michigan
• Assisted customers with purchases and technological information.
• Provided customer service by communication via telephone, and electronic mail.
• Exceeded customer technical service warranty sales every week.

Project Manager 05/2005-10/2005
"School District Name", City, Michigan
• Managed a team of web developers, graphic designers, video and audio crew. Developed an electronic promotional brochure to attract new students to the vocational school.
• Delegated responsibilities and designed time schedules.
• Prepared weekly project status reports for management.
• Developed and maintained two other affiliated websites while managed promotional DVD.

TECHNICAL SKILLS
• Skilled in communicating highly technical information to both technical and non-technical personnel.
• Knowledge of Windows XP Professional/Server 2003, UNIX/Linux operating systems.
• Academic experience with Microsoft Active Directory, and Exchange Server 2003, also Oracle database design and development using SQL.
• Knowledge to operate and troubleshoot a wide variety of nodes.
• Web Developing abilities include knowledge of HTML, CSS, JavaScript, VB Script, Classic ASP/ASP.NET, PHP, XML, and PERL/CGI.
• Ability to program in structured COBOL, RPGII/AS400, C, and Visual Basic.net/6.0.

Answer 1

Hey Shelly,



Looks like you have some great work experience! If you are looking to change up your resume layout / design, here are a bunch of templates to choose from: http://office.microsoft.com/en-us/templates/ct101448941033.aspx.



Good luck with the job search!

Cheers,

Cassie

Microsoft Office Outreach

Answer 2

aim for community theater productions. Or youth community theater productions. Only audition for roles you feel that you can perform well, don't just aim for the lead unless you are lead material. It is far better to be the amazing actress in the smaller part that everyone remembers rather than the "okay" lead. Don't audition for those boys and girls club shows if they are around 10-12. Aim higher. The companys that have adults acting in the productions often do take on shows that require younger actresses/actors. The better the company the better it will look on the resume. However at the same time you need to have a few leads or in least perform in quality shows, that will catch a directors attentions also. Also get some good headshots, don't spend ridiculous amounts of money on them or you''ll go broke because you'll want to update them as often as possible. If someone in your family has a nice Canon camera do that. As for enhancing your craft: Keep an open mind, don't be afraid to take chances within your acting, don't just act as the character become the character, read some acting books, watch live theater and learn from other actors, listen to what your future directors and teachers will teach you, if they insult your performance take their criticisms as advice and use it to enhance your acting. Also use your eyes when you perform, create a world with your eyes, each line of dialogue should not be performed as a line but rather as a thought and then spoken sentence from the character. Practice every opportunity you can. Know and feel and express your intentions through each line/scene/moment/action.

Answer 3

The education section looks highly questionable...first off, you show you are attending Walsh College from 6/10 to present...as this is only April 2010, if I were a recruiter I'd find that odd. Secondly, you show 6 different Associates degrees earned between 6/04 and 12/09...possible, I suppose but certainly unusual.

Answer 4

Many employers like to see an interests portion, and perhaps strengths/weaknesses (although they will ask you these in interviews too). Add a little of yourself in there, not just the statistics. I would also include "references available upon request" and of course contact info.

Answer 5

If your resume are included blog,wordpress site, static site or give me your resume link then I can help you update or go here http://webdesignexpertbd.com



Thanks

Ranjit

Answer 6

You can get help here:



www.rezscore.com

Answer 7

Please mentioned some high level of certification



More details http://exambullet.com/index.html